Airbnb stated Friday it is going to change its phrases of service in order that its arbitration provisions “will not apply to sexual assault or sexual harassment claims” by its hosts (the individuals who lease out their properties on the platform) and friends.
The corporate said in a statement that “incidents of sexual assault are extraordinarily uncommon on Airbnb,” and that the upcoming modifications would “codify a follow we’ve got already had in place.” Airbnb has not “requested a courtroom fo power any of the only a few cases involving sexual assault or sexual harassment claims by hosts or friends into arbitration” since January of 2019, and can proceed to not implement arbitration in such cases till the TOS are up to date someday within the fall.
“We consider that survivors ought to give you the chance to convey claims in no matter discussion board is finest for them,” the assertion reads. “We encourage our trade friends throughout the journey and hospitality area to think about taking comparable steps for their respective communities.”
The corporate stated the policy is restricted to sexual assault and sexual harassment; the assertion doesn’t point out different types of harassment.
Airbnb’s Belief and Security crew was highlighted in a June report from Bloomberg, which described how the corporate handles incidents that contain legislation enforcement, noting that the corporate’s enterprise mannequin “rests on the concept strangers can belief each other.”
The arbitration policy, as soon as official, will resemble Airbnb’s policy for workers; the corporate said in 2018 that it wouldn’t require arbitration for sexual harassment cases involving workers. This got here across the identical time other tech platforms — together with eBay, Fb, Microsoft, and Uber— modified their insurance policies to get rid of forced arbitration.