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Microsoft exec: Bing as good or better than Google, but users still don’t believe it

Microsoft’s inner testing reveals that Bing’s search outcomes are quantifiably as related or, in some circumstances, extra related than these from Google’s search engine.

But Microsoft says its personal client testing reveals that Google’s highly effective model still makes shoppers assume that the search big’s outcomes are better, even in circumstances the place they aren’t.

Talking on the SMX Superior convention in Seattle this morning, Microsoft vice chairman Derrick Connell described a collection of person experiments performed by the corporate. The experiments confirmed Bing and Google search outcomes with the proper branding, the search outcomes with no branding, and outcomes with the manufacturers flip-flopped.

He stated the Bing outcomes incorrectly labeled as Google outcomes regarded considerably better within the eyes of shoppers who thought they have been Google’s outcomes.

“There’s a notion hole,” Connell stated. “There’s a client notion that Google’s outcomes are better than they’re, or possibly our outcomes are usually not as good as they’re.”

The corporate plans to amp up its advertising within the coming months in try and bridge that hole, Connell stated. Convention organizer Danny Sullivan joked that Microsoft would want to enter everybody’s houses and alter the defaults to make a noticeable impression on that notion.

Connell stated he hopes that an unbiased group will conduct comparable testing to confirm what Microsoft has discovered, doing one thing alongside the strains of a Pepsi vs. Coke problem.

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