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Microsoft reports new spike in Teams usage as work habits change around the world

Microsoft Teams logged a new daily record of 2.7 billion total meeting minutes in a single day, on Tuesday, March 31, up 200% from 900 million meeting minutes on Monday, March 16, that quantifies the sudden and dramatic shifts in the way people work around the world.

It’s one of several tech platforms seeing major increases in usage as a result of COVID-19 and work-from-home mandates around the world. Microsoft’s Teams communication and collaboration platform competes with both workplace chat app Slack and video conferencing tool Zoom, which have also soared in popularity.

The 2.7 billion meeting-minutes number was released in the first installment of Microsoft’s new , which the company says will combine anonymized data from Microsoft 365 products, Bing searches and Microsoft-owned LinkedIn to understand changes in the way people work.

Microsoft reports new spike in Teams usage as work habits change around the world

Some of the notable findings from the report.

The Redmond company drew widespread attention last month when it in regions where social distancing and shelter-in-place orders had been imposed. The number for the day, but it turned out it was only for Teams in Italy. Microsoft shares are up less than 1% today, amid larger market gains.

With the release of the new report, we’ve asked Microsoft for further clarification about how Teams meeting minutes are calculated, and why the company is making the comparison between different days of the work week.

UPDATE, 9:45 a.m.: Microsoft says the number of minutes are calculated on a per user basis. For example, if two people are in the same 10-minute meeting, that counts as 20 meeting minutes. The company says the comparison to the different weekday earlier in March was not meant to be a week-over-week comparison but to give a sense for overall growth over the month.

Microsoft co-founder Bill Gates mentioned Teams : “I’m up in Seattle, mostly doing Teams meetings,” he said. “That product group has gotten a lot of feedback from me.”

The company is also releasing two new Teams features: a one-click feature for ending meetings, and a participant report for meeting organizers that includes data about when participants join and leave.

The U.S. Defense Department is using Microsoft Teams as the basis for a new remote work platform for more than 4 million of its employees to support their ability to work from home, That arrangement does not appear to be connected directly to the DoD’s disputed $10 billion JEDI cloud contract, which was awarded to Microsoft last year but is currently on hold .

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