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Philly reporter calls Comcast CEO’s mom to complain about bad service
Entertainment

Philly reporter calls Comcast CEO’s mom to complain about bad service

comcastxfinityAt this time in superior: a Philadelphia Daily News columnist referred to as Comcast CEO Brian Roberts’ mom to complain about bad service.

What was the results of ringing the 92-year-old matriarch? Properly, Suzanne Roberts is aware of how to get outcomes. In below a day, Comcast vans had rolled up to the home of grievance and “the issue was solved.”

Why the fracas? Columnist Ronnie Polaneczky took issues into his personal arms, following up on a latest column on a Philadelphia-area couple who have been nonetheless ready for Comcast to present up and resolve their drawback after six weeks of damaged appointments.

In accordance to a recent Harris Poll of 100 corporations’ reputations among the many basic public, Comcast is ranked 93, below BP, Walmart and Time Warner. Ouch.

Comcast actually is below hearth nowadays for poor buyer service. No less than this couple didn’t get a nasty name assigned to them.

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