Entertainment

Qualtrics hires ex-Microsoft exec Julie Larson Green, further cementing Seattle ‘co-headquarters’

Lower than two months after leaving Microsoft, former government Julie Larson-Green has discovered her subsequent gig.

Expertise administration firm Qualtrics is bringing aboard Larson-Inexperienced to be its chief expertise officer, a job she held at Microsoft up to now. She is going to leverage her wide selection of expertise gained throughout 25 years at Microsoft to supervise design in addition to the “folks aspect” of the enterprise, serving to clients construct firm tradition that may appeal to and retain workers.

“Tradition has such a big impact on the result of the product and the result of the enterprise,” Larson-Inexperienced informed GeekWire. “Placing that extra entrance and middle and never having as a lot of a silo because it’s been up to now is a extremely thrilling alternative.”

Qualtrics’ software program focuses on 4 key features: clients, workers, manufacturers and merchandise. Its most recognizable work comes within the type of suggestions surveys for greater than 9,000 firms, together with a number of airways and healthcare.gov. Along with specializing in model enchancment and buyer satisfaction, Qualtrics additionally has merchandise geared towards worker efficiency and product developments.

Bringing in Larson-Inexperienced further bolsters the corporate’s government ranks in Seattle. Qualtrics is technically primarily based in Provo, Utah, however considers Seattle its co-headquarters. Qualtrics employs 235 folks in Seattle, and plans so as to add one other 100 subsequent 12 months. That features excessive stage executives like John Thimsen, head of engineering, and Webb Stevens, head of product.

Larson-Inexperienced held quite a lot of senior management roles at Microsoft over time, playing key roles within the growth of Home windows, Workplace, and the Floor pill. She was most lately Microsoft’s Chief Expertise Officer for the Workplace Expertise Group. She stepped back from that role for well being causes, after which in the end determined to go away the corporate in September.

Qualtrics was on Larson-Inexperienced’s radar lengthy earlier than she joined the corporate. Her husband, a professor at Seattle College and consumer of Qualtrics software program, bumped into Qualtrics CEO Ryan Smith on the Salt Lake Metropolis airport when getting back from a ski journey. Smith was carrying a Qualtrics shirt and the 2 struck up a dialog.

“You by no means know the place swag will lead you,” Smith informed GeekWire.

A few 12 months later Smith and his group got here to Microsoft HQ for a startup occasion for the senior management group. The intersection of product, design and folks piqued Larson-Inexperienced’s curiosity. She saved coming again to it when she was evaluating her future over the summer season.

Smith thinks Qualtrics’ emphasis on expertise will change into much more necessary sooner or later. Buyer expertise is already a high precedence of most of the world’s largest tech giants, as is constructing an organization tradition, and that’s solely going to proceed.

“If I take into consideration the longer term, we’re all expertise firms, and a number of occasions, all we’re going to be doing is competing on experiences,” Smith stated. “Only a few improvements I’m watching which might be very disruptive are unique thought. They’re simply doing it with a greater expertise for the consumer.”

Back to top button