From the oldsters who earlier this 12 months introduced us the list of the most foul-mouthed Americans (sure, my residence state of Ohio is frickin’ No. 1) right here comes the newest in expletive-tossing.
Marchex, the Seattle cell promoting firm, has put collectively an inventory of the industries that get cussed out probably the most on the telephone. The examine checked out 20 service-related industries and analyzed 1.2 million shopper calls from March 2012 to November 2013.
And, not a shock to us, two tech-oriented industries are close to the highest of the listing.
Satellite tv for pc TV and Web firms get cussed out more than any different, with one out of 82 calls containing an expletive. Not too far behind are cable firms (which have definitely acquired a number of f-bombs from me over time). They bought a cuss phrase in a single out of each 123 conversations.
Curiously, 64 % of the conversations that included a curse phrase had been from males; whereas 36 % had been from ladies.
“Shoppers count on nice service and easy-to-understand pricing from nationwide and native companies, they usually aren’t afraid to voice their displeasure once they don’t obtain it,” stated John Busby, Senior Vice President of the Marchex Institute, in an announcement.