Uber Lurches Down Rocky Road

An Uber driver in New Delhi has been arrested on expenses of raping his passenger, prompting authorities there to ban the service from working inside metropolis limits.

In the meantime, the Netherlands’ Business Appeals Courtroom has issued a preliminary judgment that Uber should cease working with drivers who lack a taxi license however cost passengers fares for rides.

‘Secure’ Is a 4-Letter Phrase

“That is an abhorrent crime,” Uber govt Saad Ahmad stated in a weblog publish on the rape allegations.

Uber has offered the Delhi authorities with particulars in regards to the driver, his automobile and particulars of the journey.

“Security is our #1 precedence and in India,” Ahmad wrote. “Uber solely companions with registered for-hire drivers who’ve undergone the industrial licensing course of, maintain government-issued IDs, state-issued permits, and carry full industrial insurance coverage.”

Some who’ve used Uber’s providers could also be a tad skeptical about Ahmad’s statements on the corporate’s dedication to security.

A number of Uber passengers reportedly have been overwhelmed up by drivers, with maybe probably the most high-profile assault occurring in September when Uber driver Patrick Karajah allegedly
took a hammer to the head of passenger Roberto Chicas, leaving him with a fractured cranium and in peril of dropping an eye fixed.

One other Uber driver went on an anti-gay, anti-American rant earlier than beating up passenger Seth Bender in March 2013 in Washington, D.C., in keeping with a
lawsuit filed over the incident.

Uber “has a massively excessive valuation and is a younger and comparatively inexperienced firm,” Rob Enderle, principal analyst on the Enderle Group, informed the E-Commerce Occasions. (The corporate final week raised US$1.2 billion in its newest spherical of funding based mostly on a valuation of $40 billion.)

The corporate “will seemingly want to vary management or is more likely to fail like Netscape did,” Enderle continued. In any other case, a driver may “massively cross the road — homicide a passenger for instance — after which it’s going to develop into out of date.”

Background? What Background?

Uber’s background verify processes seem to wish tightening up.

The corporate claims it appears into drivers’ pasts, however in an undercover investigation, NBC’s Los Angeles affiliate reported that an
ex-con with a violent past was able to get an Uber license.

In Chicago, Tadeusz Szchechowicz reportedly drove for Uber for a yr regardless of having had
five prior arrests and two convictions for housebreaking and disorderly conduct.

The New Delhi driver arrested on allegations of rape reportedly had been arrested for a similar crime three years in the past however had been acquitted.

Uber didn’t reply to our request to remark for this story.

Youth and Inexperience

Uber’s response to its drivers’ alleged assaults on passengers has been, at finest, tepid. It took the corporate per week to refund Chicas the fare for his experience, as an illustration.

That could possibly be as a result of it is solely 5 years outdated, and administration remains to be feeling its manner.

Uber is a “improbable firm with a game-changing enterprise mannequin however a administration group that’s inexperienced and never fairly prepared for prime time,” stated Charles Lewis Sizemore, founding father of
Sizemore Capital.

Nevertheless, “that is a standard grievance for know-how startups — and has been levied at even main tech giants like Google over time,” Sizemore informed the E-Commerce Occasions.

The Outdated Order Striketh Again

Uber is “difficult the established order of public transportation and automobile possession, each of which areas have particular curiosity teams which have rather a lot to lose,” stated Andreas Scherer, managing associate at Salto Partners.

“Mix this with the aggressive growth-oriented tradition of Uber, and we now have the proper storm,” he informed the E-Commerce Occasions.

Nevertheless, it might be a mistake for Uber to take its foot off the gasoline, Scherer famous. “On the finish of the day, useful resource sharing a la Uber makes numerous financial and environmental sense as our world inhabitants continues to develop.”
Uber Lurches Down Rocky Road

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