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Update: NFL says server power issue, not tablet glitch, caused Microsoft Surface outage on Monday Night Football

Publish up to date on Dec. 8 to replicate new particulars on the reason for drawback.  

The Microsoft Surface tablets utilized by NFL gamers and coaches on the sidelines had been rendered unusable throughout Monday’s bout between Dallas and Washington, however the NFL says the issue wasn’t with the tablets themselves.

An NFL spokesperson tells GeekWire the issue stemmed from “the power to the server that manages the nonetheless photographs.” The state of affairs pressured the groups to go old fashioned and hearth up their paper printers to research performs.

Right here’s what Dallas Cowboys head coach Jason Garrett mentioned after the sport:

“We didn’t have tablets, and we didn’t have photos. We went via a difficulty usually if the headsets are off for one facet, then they instantly go off for the opposite facet, and so they aren’t allowed to make use of them, however the NFL was working their means via a ruling with tablets and photos, and it took us a short while to verify issues had been balanced on either side.”

“It’s a problem. It’s a problem since you get so used to seeing these photos and verifying your ideas. So what it’s a must to do is talk actually, very well as to what’s going on. The fellows upstairs have the perfect vantage level of fronts, coverages and the completely different appears that we’re seeing so that they should do an excellent job at taking and writing that stuff down since you don’t have the chance to return and see the photographs or see the stuff you’d usually see on the tablets. So I believe our guys did an excellent job speaking and dealing via that problem as a result of it’s completely different.”

Because of Microsoft’s $400 million, five-year contract it inked with the NFL in 2013, gamers and coaches have had entry to the custom-built Surface tablets for the previous two seasons with an application that lets them be extra environment friendly in how they evaluation previous performs. The concept is to switch the normal printed paper black-and-white photos of performs to research earlier possessions, and as an alternative use the waterproof tablets that enable for annotations on every photograph with the Surface Pen.

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The NFL launched gamers and coaches to the Surface Professional 2 tablet final yr, and this season Microsoft is upgrading the devices to a ruggedized, weatherproof model of its Surface Professional 3 tablet, which presents a much bigger and thinner display screen, lighter weight, clearer photos, and a pen that can be utilized in 4 completely different colours.

Microsoft ran into a separate marketing issue during the first game of this season, when Al Michaels mistakenly referred to as the Surface an “iPad” on nationwide tv. This appears to be a recurring drawback for Microsoft — final season, commentators referred to the Surface as an “iPad-like instrument.” It occurred on a couple of event final season, with Trent Dilfer calling the tablet an iPad throughout a Monday Night recreation, too.

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